The Chester Grosvenor Hotel, Chester
About the Hotel
The Chester Grosvenor, established in 1865, is a prestigious five-star hotel situated in the heart of Chester, overlooking the iconic Eastgate Clock. This historic hotel is known for its luxurious accommodations and fine dining options, along with a reputation for exceptional service. The hotel serves as a vibrant hub for guests exploring the rich culture and heritage of Chester.
Location
Ideally located on Eastgate Street, The Chester Grosvenor is within walking distance to many of Chester’s top attractions, such as Chester Cathedral and the Roman Walls. The hotel offers convenient access to public transportation, including Chester Train Station, and on-site parking options for guests traveling by car.
Rooms
The Chester Grosvenor features individually designed rooms, emphasizing elegance and comfort. Accommodations comprise a range of options from Classic to Presidential Suites, each offering high-end amenities and chic decor. Luxurious marble bathrooms with double-ended bathtubs and separate walk-in showers enhance the guest experience.
Eat & Drink
Guests can enjoy a variety of dining experiences, including the award-winning 2 AA Rosette La Brasserie and the refined 3 AA Rosette restaurant, Arkle. La Brasserie offers a contemporary menu, while Arkle features seasonal tasting menus crafted by Executive Chef Elliot Hill. Afternoon Tea, a distinguished tradition since 1882, remains a highlight in the hotel's culinary offerings.
Leisure & Business
The Spa at The Chester Grosvenor provides a tranquil experience with five luxury treatment rooms and an extensive thermal suite. Business facilities include various meeting spaces equipped with state-of-the-art technology, accommodating events from intimate meetings to larger gatherings while ensuring seamless service.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Spa & wellness center
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers amazing rooms done to a very nice standard but on the small side for the price. The service is extremely professional with a personal touch. The location is excellent, perfect for exploring the city center. The dining experience is good but with room for improvement. Overall, a great value for money stay.
The hotel had beautiful attention to detail in the rooms, but the view overlooked a disused building, which wasn't very nice. The service was excellent and lived up to my expectations of the Chester Grosvenor Hotel. The location was perfectly in the centre of the city, surrounded by lovely restaurants and bars. The dining experience was chaotic, with limited breakfast options, and the price for additional cooked items was high. The facilities were well-maintained.
My stay at the hotel was absolutely amazing! The rooms were spacious, and we were pleasantly surprised by the lovely cake and personal letter waiting for us. The staff went above and beyond to ensure we were well taken care of. The dinner at the Simon Radley restaurant was a true culinary experience that I highly recommend.
I had a wonderful stay at the hotel. The room was spacious and the bed was super comfy, but the room's decor didn't quite match the pictures on the website. The service was excellent, especially the concierge and porters. The central location was ideal for exploring the city's attractions and dining options. Overall, a luxurious experience with a few minor room decor discrepancies.
The hotel offers very spacious rooms with a very extra large and comfy bed, though it can be a bit noisy at night as they overlook the street. I was delighted with some flowers in the room, reminding me of the elegance of some of the world's most famous hotels in Paris, New York, London, and Singapore.
The hotel offers a spacious room with a view of Eastgate Street and the famous clock, providing everything we needed. However, the service was slow, and the lack of a residents lounge was a downside.
The hotel offers spacious and extremely comfortable rooms with great bathroom facilities. Although it can get a bit noisy at night, the overall stay was pleasant. The service was welcoming and helpful, consistent with previous experiences. The location is excellent, right in the city center with friendly and accommodating staff. The dining experience was good, with beautifully appointed settings, but some extra costs were a downside. Overall, a solid choice for a stay in the city.
Our stay at the hotel was truly a mix of positive and negative experiences. The room we stayed in was like an oasis of calm, beautifully decorated with luxurious touches that made our stay comfortable. However, the dining options were overpriced, and the facilities could use some updating. The location, near Chester, was convenient for exploring the area but settling the bill was a fiasco.
My stay at this hotel was a mix of positives and negatives. The rooms were beautifully decorated and spacious, with a large comfy bed, but lacking bedside sockets for convenience. While the room took a bit to warm up, once cozy, it was pleasant. The location was ideal for exploring Chester, with easy access to the main city center, but the dining experience left much to be desired with long waiting times for basic service.
The hotel room was lovely, but noise from loud individuals gathering outside at 10 pm made it hard to sleep due to the nearby night club. Despite a booking mix-up, the hotel's gesture was appreciated.
My stay at the hotel was a mixed experience. The rooms were far too hot and noisy, but La Brasserie and the full English breakfast were absolutely beautiful. However, the room overlooked a disused building, so it wasn't very nice.
The hotel exceeded our expectations with its beautiful rooms and helpful service. The central location was convenient, but some minor inconveniences were present. The dining experience was pleasant overall, though improvements could be made.
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